Posted by: Mudassir Ali | January 5, 2011

TelePresence(tm) Product Expert (TPE) Online Course

 TelePresence™ Product Expert (TPE) Online CourseAimed at partner’s sales and presales staff, this engaging one day workshop offers an in depth (non-technical) product discussion focused on features, functions, selling points, competitive advantages, and “how to wow” demos of TANDBERG infrastructure and endpoints. Sample case studies will be used to recognize opportunities to sell TANDBERG products, practice deployments in real world customer scenarios, and present our key differentiator; the TANDBERG Total Solution.

Learning Objectives

Achieve a high level understanding of the features, functions, positioning, competitive information (where applicable), and differentiators of TANDBERG products:

  • Infrastructure: VCS Control / Expressway & FindMe Feature
  • Media Services: ALL Codian products & TANDBERG Content Server
  • Management: TANDBERG Management Suite (TMS)
  • Platform Solutions: C Series & MXP Codecs
  • Personal Endpoints: EX90, E20, 1700 MXP & Movi
  • Multipurpose Endpoints: Profile Series (65, 52, 42 & 3000 MXP)
  • Industry Solutions: Clinical Presence System & Synch
  • Immersive Endpoints: T3 & T1

Prequisites

TelePresence™ Basics

TelePresence Product Expert Online Certificate of Completion

Product Expert TPE – Online e-Learning Lesson Modules

The following lesson modules are presented in the optimal order for learning the concepts and material within. To get started, open a lesson section using the “Start Lesson Here” link and then proceed through the lesson resources and activities in the order presented. As you complete each element, the corresponding segment in the progress bars for that section will change from blue to green in the right column. When the bars are all green, you will have completed the course.

Online e-learning

Online Lesson 1: TANDBERG Management Suite (TMS)

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60 minutes

  1. Portal Page
  2. Scheduling
  3. Monitoring
  4. Systems Management
  5. Phonebooks
  6. Reporting

Online e-learning

Online Lesson 2: Codian

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60 minutes

  1. Codian Gateways
  2. Codian MCUs
  3. Codian MSE8000

Online e-learning

Online Lesson 3: Recording and Streaming

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60 minutes

  1. TANDBERG Content Server
  2. Codian IP VCR

Online e-learning

Online Lesson 4: Infrastructure

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60 minutes

  1. VCS Controls and Expressways
  2. Interworking
  3. Firewall Solution
  4. Licensing
  5. Unified Communications

Online e-learning

Online Lesson 5: Endpoints

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60 minutes

  1. C Series Codecs
  2. MXP Codecs
  3. Meeting Room Endpoints
  4. Individual Endpoints
  5. Industry Endpoints

Online e-learning

Online Lesson 6: Immersive Room-based

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60 minutes

  1. Telepresence

Online e-learning

Online Lesson 7: Services

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60 minutes

  1. Core Services
  2. Installation Services
  3. Training
  4. Global Deployment
  5. Professional Services
  6. Grant Services
  7. Additional Service Documents
  8. Additional Resources
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