Posted by: Mudassir Ali | March 1, 2011

How can I test Cisco Emergency Responder (CER)

How can I test Cisco Emergency Responder (CER)?

You can test your CER install by routing cases to you mobile before changing this to 911.

First you need to complete the configuration as per the admin guide.

  1. In Call Manager, change primary CER route point “RP911” Directory number to you cell phone number.
  2. In Call Manager, Change the CER default Route pattern from 0100.911 to 0100.xxxxxxx (Cell Number).
  3. In Call Manager, Change the CER route pattern for the location you wish to test from. IE change route pattern 0101.911 to 0101.xxxxxxx
  4. In CER, login to the CER admin site.
  5. In CER, click “System”, choose “Telephony Settings” and then change “Route Point for Primary Cisco ER Server” to your cell phone #, click “Update Settings”
  6. In CER, Click ERL, choose “ERL details”, and select the default ERL.
  7. Change ELIN Settings for the route pattern to match what you have in call manager, Click update, and then click the update button at the bottom of the page.
  8. In CER, select the ERL you wish to test and Change ELIN Settings for the route pattern to match what you have in call manager, Click update, and then click the update button at the bottom of the page.
  9. Reboot the CER server.

You should be able to test the CER at this point to make sure the calls are routed correctly and that you can press callback on your phone and receive the call in the right phone.
Once testing is done you can undo the configuration for the real 911 so you can do some real tests.

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