Posted by: Mudassir Ali | April 5, 2011

All About Cisco Unity Express

Introduction
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/index.html
Simple, Affordable All-In-One Communications.
Improve customer service and employee communications. Cisco Unity Express gives your organization a quick, convenient way to manage voicemail, auto attendant, and interactive voice response (IVR).
As a simple addition to voice-enabled integrated services routers, Cisco Unity Express provides:
· Affordable voicemail and greeting services
· Voice mailboxes for up to 500 users
· Intuitive telephone prompts and a web-based interface
· Ability to manage voicemail using a Cisco Unified IP Phone display, your web browser, or your email client
· Time-card data management with TimeCardView
In addition, Survivable Remote Site Voicemail can help deliver and manage voice messages on a central server if the WAN goes down. It also restores them to the central server when the WAN is back online.
Cisco Unity Express is available as a network module or advanced integration module for Cisco 1861, 2800, 2900, 3800, and 3900 Series Integrated Services Routers.
General Information
Q.
What new features are introduced with Cisco Unity® Express 3.0?
A. Cisco Unity Express 3.0 introduces several enhancements:
Capacity: Cisco Unity Express 3.0 adds support for the Cisco Unity Express Network Module NME-CUE, which supports up to 24 ports for use by integrated messaging, voicemail, and Automated-Attendant functions or optional interactive voice response (IVR) sessions. The network module can support up to 50 Internet Message Access Protocol (IMAP) sessions. The new hardware also supports features such as Graceful Manual Shutdown and an LED status display that increases the robustness of the Cisco Unity Express application. Cisco Unity Express 3.0 also adds support for up to 20 IMAP and 3 VoiceView Express sessions on the Advanced Integration Module (AIM-CUE).
Concurrent language support:Live Record:Live Reply:Message Notification Cascading:Nonsubscriber Message Delivery:Fax support:Web-based Automated-Attendant Editor:Security enhancements:Real-time and historical reporting:IVR:
Cisco Live 2009 – Unified Communications Enterprise Branch Demo Booth (Communications Manager Express and Cisco Unity Express)
Presentations
· Cisco Unity Express 7.0 Overview (PDF – 1 MB)
· Ordering Guide for Cisco Unified Communications Manager Express and Cisco Unity Express (PDF – 2 MB)
· Ordering Guide for Cisco Unified Messaging Gateway (PDF – 130 KB)
· Selling Cisco Unity Express 3.x and the Unified Messaging Gateway (PPT – 3 MB)
· Unified Messaging Market Share (PDF – 180 KB)
Datasheet, Release Notes, White Papers, Q&A
Datasheet
· Cisco Integrated Service Router Unified Communications Bundles (PDF – 500 KB)
· Cisco Unity Express Data Sheet
· Cisco Messaging Products: Feature Comparison
· Cisco Unified Communications Express Quick Configuration Tool
· Cisco Unity Express
Q&A
· Cisco Unified Communications
· Cisco Unity Express 3.0, 3.1, and 3.2
· Cisco Unity Express 2.3
Design Guides
· Cisco Unified CME B-ACD and Tcl Call-Handling Applications
· Cisco Unity Express Design Guide
· Excerpts from Cisco IP Communications Express: CallManager Express with Cisco Unity Express
· Integrating Cisco CallManager Express and Cisco Unity Express
· Cisco Unity Express 2.2 System Monitoring Guide
External Configuration Guides
· Cisco Unified Communications Express Historical Reporting Client Configuration Guide (PDF – 530 KB)
· Cisco Unity Express for Cisco CallManager Express Task Overview (PDF) (PDF – 30 KB)
· Cisco Unity Express for Cisco CallManager Task Overview (PDF) (PDF – 34 KB)
· Cisco Unity Express Networking with Direct IP Addressing
· Cisco Unity Express Networking with DNS-based Addressing
· Cisco Unity Express Documentation, By Version
· Cisco Unity Express Compatibility Matrix
· Cisco Unity Express Guide to Hardware Migration and Software Upgrades
Trainings & Tech Notes
Trainings
http://www.ciscounitytools.com/

Connection 1.1 Training
Connection 1.2 Training
Connection 2.0(1) Training
Connection 7.0(1) Training
Connection 7.1(1) Training
Connection 8.0(1) Training
Connection 8.5 Training
Unity 4.0(1) Training
Unity 4.0(3) Training
Unity 4.0(4) Training
Unity 4.0(5) Training
Unity 4.1 Training
Unity 4.2 Training
Unity 5.0(1) Training
Unity 7.0(1) Training
Unity 8.0(1) Training
Unity Exchange 2010 Training

Security Best Practices & SNMP MIB
**
SNMP
· Cisco Unity Express SNMP MIB Release 2.2 Guide
· Cisco Voice Applications OID MIB
· Cisco Voice Connectivity MIB
Tools & Compatibility Information
· Cisco Unified Communications Express Historical Reporting Client Configuration Guide (PDF – 530 KB)
· Cisco Unity Express for Cisco CallManager Express Task Overview (PDF) (PDF – 30 KB)
· Cisco Unity Express for Cisco CallManager Task Overview (PDF) (PDF – 34 KB)
· Cisco Unity Express Networking with Direct IP Addressing
· Cisco Unity Express Networking with DNS-based Addressing
Solutions & Product team
· Cisco Unified Communications Manager Express with Cisco Unity Express
· Selling Cisco Unified Communications Manager Express with Cisco Unity Express
· Cisco Unity Express Command Reference for 3.0 and Later Versions
· TimeCardView 7.0 Command Reference
· Cisco Unity Express 2.3 Command Reference
· Cisco Unity Express 2.0 Command Reference
· Cisco Unity Express Command Reference, Release 2.1
· Cisco Unity Express 2.1/2.2 Command Reference
For general CUE product related questions, please contact the Cisco Product team. mailto:access-ccme-cue
 

 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Categories

%d bloggers like this: