Posted by: Mudassir Ali | February 3, 2013

Cisco Unified Communications Manager

Cisco Unified Communications Manager provides services such as session management, voice, video, messaging, mobility, and web conferencing. It’s all about end user experience such as Single Number reach, Follow-me, click-to-call, etc.

Cisco Unified Communications Manager

Version 3.x 4.x 5.x 6.x 7.x 8.x 9.x
Datasheet 3.x 4.x 5.x 6.x 7.x 8.x 9.x
Design Guides 3.x 4.x 5.x 6.x 7.x 8.x 9.x
Install Guides 3.x 4.x 5.x 6.x 7.x 8.x 9.x
Configuration Guides 3.x 4.x 5.x 6.x 7.x 8.x 9.x
Maintain and Operate Guides 3.x 4.x 5.x 6.x 7.x 8.x 9.x

 Trainings & Hands on Lab

Cisco Unified Communications Manager Business Edition 6000 (BE6K) Hands-on Lab

This Hands on lab is available all through February, please don’t miss this opportunity.

Hands-on components:
Cisco Unified Communications Manager 9.0.1
Cisco Unified Presence 9.0.1
Jabber Client

The Ultimate Cisco Unified Communications Manager 9.x Hands-on Lab

This Hands on lab is available all through February, please don’t miss this opportunity.

New Features Hands-on Lab
URI Dialing, Native Call Queuing, Enterprise License Manager (ELM), UCMUser Pages, Pause in speed dial, Codec preferences

Hands-on components:
Cisco Unified Communications Manager 9.0.1
Cisco Unified Presence 9.0.1
Jabber Client

The Ultimate BYOD Jabber & Presence Hands-on Lab for Unified Communications 9.x

This Hands on lab is available all through February, please don’t miss this opportunity.
Hands-On Components
Cisco Unified Communications Manager 9.0
Cisco Unified Presence 9.0
Jabber Client
Web Ex IM & Presence (formally WebEx Connect)
Workspace experience (BYOD) with Mobile Jabber App

 For more training, hands-on lab and events please follow Voice of the Engineer (VoE) Events

Also go through my compilation of free online available trainings

 Case Study: Good part of this case study is it walks you through all the required configuration.
Unified CallManager Interactive Voice Network Configuration and Troubleshooting Case Study

Compatibility Information
 Tools
TranslatorX: TranslatorX allows you to quickly parse through Cisco CallManager trace files and search for Q.931, H.225, SCCP (Skinny), MGCP, or SIP messages.
Triple Combo: This tool helps engineers understand Callmanager trace files and helps in understanding the call legs for troubleshooting.
Just drag and drop the SDL SDI trace files on Triple Combo program.
Cisco Voice Log Translator: Cisco VLT is a troubleshooting tool that reads complex System Diagnostic Interface (SDI) trace-log message files from a Cisco Unified Communications Manager and translates them into a user-friendly, English-based format. You can sort, organize, analyze, and interpret messages and display raw or translated message text using offline message files on your system.
CME Quick Configuration Tool (QCT): If you don’t like CLI to configure Callmanager Express, here’s a GUI tool which basically dumps a config file on CME based on your input.
Downloads of the QCT tool match the version of CME you are running. You can download the tool here.
Cisco Callmanager/Presence/CVP Real Time Monitoring Tool: Built in basic monitoring & trace collection tool.
Cisco Unified Analysis Manager: This tool is something new Cisco added as part of RTMT. Basically it’s an advance version of Dialed Number Analyzer.
Xlog: This is another tool to convert Callmanager trace files raw data to a readable call flow type.
Voice Codec Bandwidth Calculator: Use the Voice Codec Bandwidth Calculator to determine the bandwidth used by different codecs with various voice protocols over different media.
Convert UNIX time: As you know Callmanager trace files are in unix time format. This is a handy tool when troubleshooting Callmanager.
Remote control an IP Phone: Take Remote Control of Cisco IP Phones from anywhere in the world with network connectivity. Works good for offshore support.
Simply associate the phone with a user, type in phone ip address, user name password to get control. You can make calls; see what’s displayed on the LCD.
Soft Phone: Don’t want to buy Cisco license for IP Communicator. Try this less expensive Soft phone, works better than Cisco’s IP Communicator and good part is you can run multiple instance on the same machine, this feature is kind of a blessing of guys who are preparing for CCIE voice.

 Sizing Tool:

Unified Communications Sizing Tool 

Maximum Number of Endpoints Per Server Platform or OVA Template 
Server Platform Characteristics Maximum Endpoints per Server or OVA Template High-Availability Server
Cisco MCS 7845-I3 or OVA equivalent 10,000 Yes
Cisco MCS 7845 (All other supported models) or OVA equivalent 7,500 Yes
Cisco MCS 7835 (All supported models) or OVA equivalent 2,500 Yes
Cisco MCS 7825 (All supported models) or OVA equivalent 1,000 No
Cisco MCS 7816 (All supported models) 500 No
Cisco MCS 7815 (All supported models) 300 No

 

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